Legal notice
Business Name
Seiji Muraguchi
Responsible Representative
Seiji Muraguchi
Business Location
Japan
Contact Number
+81 70-8583-8751
(Available Monday–Friday, 10:00 AM to 5:00 PM JST. Closed on weekends and Japanese national holidays.)
Email Address
renaissancegucci@gmail.com
Product Pricing
All prices are listed on individual product pages. Prices are shown in U.S. dollars unless otherwise noted.
Additional Fees
-United States: Free of charge.
-International Shipping: Additional customs duties, import taxes, or local fees may apply depending on your country's regulations. These fees are the responsibility of the customer.
Payment Methods & Timing
We accept the following payment methods
-Credit Cards (Visa, Mastercard, American Express, etc.)
-PayPal
Payment will be charged immediately upon checkout.
Shipping & Delivery
-Processing Time: Orders are typically shipped within 14 business days after confirmation.
-Carrier: We ship via FedEx, DHL, or other reliable international couriers.
-Delays: Please note that shipping may be delayed during peak seasons (e.g., holidays, year-end).
Returns, Defective Items & Cancellations
-Return Policy: We accept returns or exchanges within 30 days of product delivery.
-Items must be unused, unopened, and returned in their original packaging.
-To initiate a return, please contact us via email before sending back the item.
-Items returned without prior communication will not be accepted.
-Defective or Damaged Products
-If your item arrives damaged or defective, please notify us immediately with clear photos of the product. We will offer a replacement or refund depending on the situation.
Return Shipping
-Customers are responsible for return shipping costs unless the item is defective or a wrong item was delivered.
-For your protection, we recommend using a trackable shipping service.
Contact for Returns
Email: renaissancegucci@gmail.com
Notes
This policy is subject to change without prior notice.
By purchasing from our store, you agree to the terms outlined above.