Shipping policy
Thank you for shopping at Kachitabi – where we promise to deliver your items quickly and reliably.
1. Shipping Coverage
We currently ship to:
-United States
-Japan
-Selected international regions
If you’re unsure whether your destination is supported, please contact us before placing your order:
📧 renaissancegucci@gmail.com
2. Shipping Fees
-Within Japan:
-Free shipping on all orders nationwide.
-International Shipping:
-Shipping fees are based on destination and package weight.
-Final rates will be calculated at checkout.
3. Estimated Delivery Time
-Domestic (Japan):
-Orders are typically delivered within 2 weeks after confirmation.
-Please note: During peak seasons (e.g., holidays), delays may occur.
To offer you competitive pricing and free shipping, we ship directly from our overseas manufacturing partners. This may extend delivery time slightly, and we appreciate your understanding.
-International:
-We ship within 2 weeks of order confirmation.
-Actual delivery times vary depending on destination country and customs processing.
4. Shipping Carriers
We use trusted local and international couriers based on your delivery address.
-For customers in Japan: Yamato Transport, Sagawa Express, Japan Post, or region-specific carriers
-For international customers: FedEx, DHL, or other appropriate international couriers
5. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number.
You can use this to monitor the delivery status at any time.
6. Customs & Import Duties
For international shipments, customs duties, import taxes, and handling fees (if applicable) are the responsibility of the customer.
These charges vary by country and are not included in the item price or shipping fee.
7. Lost or Damaged Packages
If your package is lost or damaged in transit, please contact us immediately at:
📧 renaissancegucci@gmail.com
We will investigate and resolve the issue as quickly as possible.
If you have any further questions or concerns, feel free to reach out anytime.
Thank you again for choosing Kachitabi – Elevate Your Travel, Enrich Your Soul.