Privacy policy

Effective Date: April 24, 2025

This Privacy Policy explains how Kachitabi (“we,” “our,” or “us”) collects, uses, and discloses your personal information when you visit or make a purchase from kachitabi.com (the “Site”), use any of our services, or interact with us (collectively, the “Services”).

By using any of our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you disagree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. The revised policy will be posted on the Site with an updated "Effective Date."

2. Personal Information We Collect

We collect various types of personal information depending on how you interact with us:

a. Information You Provide Directly

-Contact Information: name, address, email, phone number

-Order Information: shipping & billing addresses, email, phone, payment confirmation

-Account Information: username, password, security questions

-Customer Support: messages or information submitted during support interactions

Note: Some features may require you to provide personal information. If you choose not to, you may not be able to access those features.

b. Automatically Collected Usage Data

We use cookies, pixels, and similar technologies to collect:

-IP address, browser type, device ID

-Pages visited, time spent, interaction data

-Network information

c. Information from Third Parties

-Shopify (eCommerce platform)

-Payment processors

-Advertising platforms and analytics providers use cookies and beacons

3. How We Use Your Information

We use your information for the following purposes:

-To provide our Services: fulfill orders, manage your account, process returns, and provide customer support

-Marketing and Promotions: send promotional emails, show targeted ads on this and other sites

-Security and Fraud Prevention: detect and prevent unauthorized or malicious activity

-Communication & Improvements: improve user experience and deliver personalized services

4. Cookies and Tracking Technologies

We use cookies for analytics, performance tracking, and personalized content. You can manage cookies through your browser settings. Blocking cookies may limit your ability to use some Site features.

For more details on cookies used by Shopify, visit:
https://www.shopify.com/legal/cookies

5. Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted third-party service providers for the following purposes:

-Order processing and shipping (e.g., FedEx, DHL)

-Payment processing (e.g., PayPal, Stripe)

-Email marketing platforms (e.g., Klaviyo, Mailchimp)

-Website analytics (e.g., Google Analytics, Meta Pixel)

These partners only receive the information necessary to perform their duties and are contractually obligated to keep it confidential.

6. User-Generated Content

If you post reviews, testimonials, or other content publicly on our Site or social media, please be aware that this information becomes public and may be read, collected, and used by others.

We may also use such content for promotional or advertising purposes.

7. External Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies before submitting any personal information.

8. Data Retention and Security

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

We implement reasonable technical and organizational measures to protect your data, but no system is 100% secure. Please use strong passwords and be vigilant about your online activity.

9. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe we may have collected such data, please get in touch with us immediately.

10. Your Rights (U.S. Residents)

Depending on your location, you may have certain privacy rights, including:

-Access to your personal information

-Correction or deletion of your data

-Opt-out of marketing communications

To make such a request, please get in touch with us at the email below. We will verify your identity before fulfilling any requests.

11. International Data Transfers

As we are based in Japan and serve customers in the United States, your information may be transferred to and stored in jurisdictions outside your home country. By using our Services, you consent to this transfer.

12. Contact Information

If you have any questions or concerns regarding this Privacy Policy or your data, please get in touch with us:

Business Name: Seiji Muraguchi
Representative: Seiji Muraguchi
Address: Japan
Email: renaissancegucci@gmail.com
Phone: +81 70-8583-8751 (Weekdays 10:00–17:00 JST)